Church's Retail Design & Messaging

Connecting at every touchpoint

In-store communications to strengthen customer relationships

Church’s Chicken, a quick serve restaurant famous for their fried chicken, came to Miller Zell because they recognized that in today’s environment, “retail” means more what’s going on in store – it’s about connecting with your customers at every touchpoint and understanding what’s going to help them strengthen their relationship your brand. So who better to deliver on that premise than a company built on creating better experiences?

Church’s partnership with Miller Zell includes executing a year-long marketing plan encompassing all in and near store communication for more than 1500 locations. We create direct mail, window signage and instore tactics that communicate specials, promotions, help Church’s customers order their meals, and deepen relationships with the brand.

New menu boards help Church’s customers efficiently find their fare and quickly move through lines.

Updated packaging encompasses the Church’s brand and drives customers to the Church’s app.

Activating Church’s in the communities they serve with through their charitable partnerships.

Developing partnerships with other brands to drive traffic and create excitement.