We create retail experiences that grow your brand.

Retail design should increase sales and revenue and provide ROI. Clear away all the sales and marketing talk and it’s ultimately about business results.

But, of course, it’s more complicated than that in a highly competitive marketplace. Effective retail design should foster customer engagement, satisfaction and brand loyalty. It also should improve the associate experience, making their jobs easier and more fulfilling.

It should be both purposeful and supportive of your brand identity and values. And it should be scalable for however many stores you want to refresh or redesign, meeting time and budget requirements.

Many retail design agencies are just that – retail design agencies (hard stop). They provide store designs that may be fun to look at or even impressive. But are those designs both innovative and purposeful? Do they work for a diversity of store footprints? And can they be efficiently scaled on a reasonable budget?

Miller Zell’s end-to-end services provide support from concept to completion, and we help retail clients reach their goals wherever they are in the store development, refresh and rollout process. We combine strategy, creative store design, signage, merchandising, fixtures, décor, POP, digital and execution capabilities to reinvent every kind of branded environment. Why? Because those services fulfill our clients’ goals and provide ROI.

We are best at simplifying the complex retail store design and rollout process that matches your practical and aspirational customer experience goals. Our team also excels in creating retail experiences that efficiently scale.

More than six decades ago, our founder told the Miller Zell team, “It’s not about us. It’s about our clients.” That continues to be our philosophy, as we research your customer behavior and apply those insights to the design and execution of your in-store experience.

We are one team, under one roof, diversely skilled but united on creating great retail customer experiences. Our store designers achieve fabulous because our engineers say it’s feasible, and then our project managers ensure efficient and stress-free store execution at scale. Our precise, transparent, collaborative focus saves clients time and heartbeats all the way through installation.