Miller Zell's Privacy Policy

Introduction

We use this privacy notice to disclose the privacy practices of Miller Zell Inc. in accordance with privacy regulations, such as the General Data Protection Regulation (GDPR), PCI, HIPAA. We aim to help you understand what data we collect, how we use it, and what control you have over it. This notice applies solely to data collected by millerzell.com, REACH, MZ Reach and Terms and HIVE by Miller Zell ^SM. This notice will define the following:

1. What data is collected from the websites.
2. How the data is collected, used, shared, stored, and otherwise processed.
3. The security procedures implemented to protect your data.
4. Your choices and rights regarding the use of your data.
5. How you can contact us for issues such as to correct inaccuracies of your data or to request the removal of your data.

Please read the following privacy notice to understand the processing, collection, sharing, protection, and your rights associated with your data.

How we use your data

Data we collect

We have access to any data that you voluntarily provide via email, telephone, forms, spreadsheets, chat functions, user registration, and store surveys. Some data may be collected through the use of our websites.

Through these means, we collect the following types of data:

• User Name
• Business Email Addresses
• Phone Number(s)
• Store Location Addresses
• Corporate Address and Remit To Address
• Details on services received from us
• Location Photos
• Location Floor Plans
• Business Tax ID information
• Floor Plans
• Pages you visit and products and services of interest to you

Your data may be used for the following purposes

• Customization of content and user experience.
• Identify you when you use MZ Reach, HIVE by Miller Zell ^SM or Millerzell.com to enhance your experience
• Account set up and administration.
• Strategy research and development.
• Legal obligations.
• Internal audits.
• Fulfillment of obligations outlined in any agreements or statement of work between us.
• Gathering feedback and opinions on our provided services.
• Notification of changes to our services.
• Responding to your requests and comments.
• Processing your Orders.
• Processing invoices and sales tax.
  
  

Legal Basis of Processing

• Consent
• Contractual
• Legitimate interests
• Vital interests
• Public tasks (if applicable)
• Legal obligation

We process collected or provided data for purposes of our own legitimate interests, granted that those interests do not override any of our users' own interests, rights, and freedoms. This legitimate interest includes processing for marketing, research, and business development purposes.

We also process personal data for other purposes with consent, but you have the right to withdraw consent to processing for specific purposes, as outlined below.

Specific Data Use

To fully access the website, you, as a user, can voluntarily register for an account by completing a registration form. Certain data is collected during this process, including your name and email address. This data is used to contact you, suggest appropriate products and services, and improve your user experience.

Collected data may be used without knowledge or consent in situations when legally required or permitted, or when personal data has been anonymized or pseudonymized so it is no longer associated with the user. This means we have removed personally identifying information so the data we’re left with cannot be tied back to you as an individual.

How we share your data

Data may be shared with regulators in compliance with legal regulations.

Data may also be shared with third parties when it is necessary to provide services to users, and/or for other legitimate interests. Third parties include service providers, professional advisors, and other members of Miller Zell’s network.

Third parties that may access data are fulfilling the following services: Order/purchase fulfillment, advisory, audit, legal services, marketing messages/content. These parties do not retain, share, or use data beyond the defined purpose of fulfilling the service.

We share only aggregated demographic data with our partners. This data is not linked to the identity of any individual user.

Where we process your data

Our data will not be transferred outside of the United States.

If you are visiting millerzell.com, MZ Reach or HIVE by Miller Zell ^SM from outside the United States, be aware you are sending personal information to our servers located in the United States.

We have implemented security measures and controls to ensure data remains appropriately protected in these jurisdictions.

How long we store your data

We will only retain data for the duration necessary to fulfill the purposes for which it was collected. Data may also be retained for longer periods if it is solely for archiving purposes up to seven years or per applicable master services agreement. When defining the appropriate retention length, we adhere to relevant legal requirements per state and federal regulations.

How we protect your data

Securing your data is a priority for us, while both online and offline. We have implemented appropriate safeguards to prevent personal data from being lost, misused, accessed, altered, or disclosed by unauthorized parties.

Employees and third parties are provided only with data on a need-to-know basis and only the minimum amount they require to complete their specific job. All employees are also subject to confidentiality agreements and undergo annual training on the proper handling of sensitive data.

Procedures have been developed and tested to handle a potential data breach. These procedures are designed to ensure affected clients and individuals, law enforcement, and regulators are notified of the breach as required, and damages can be minimized.

Your rights regarding your personal data

We aim to maintain data that is accurate and up-to-date. Under the circumstance that your personal data changes (e.g. moving addresses), please notify us of any changes or update your data.

In certain instances, you have the legal right to the following:

• Request all data we have collected about you, if any.
• Request correction to the data we have collected about you.
• Request we delete or remove data when there is no legitimate need for us to continue processing it.
• Object to the processing of data.
• Request transfer of your data.
• Express any concern about any data we have collected about you.

To exercise these rights, please contact us via the email, mail, or phone information provided below in the “Contact Information” section.

External links

On our website, you may encounter links to other websites. Be aware that we are not responsible for the content or privacy practices of these other sites. We encourage all users to read the privacy notices of any other sites that collect your personal data.

Contact information

For any questions, concerns, or requests to exercise your rights outlined in this privacy notice, please contact us via email at privacy@millerzell.com, phone at
404-526-1448 or mail us at: