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What we do

Simply solving your complex environmental challenges.

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Human-centric strategy and design for immersive experiences

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Scalable, omnichannel spaces that last

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From renderings to reality, adaptable production of interior branding elements

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Efficient and effective implementation

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The people and tools to run your operation

Trusted by the best and brightest

We started in retail see where we've thrived!

Latest work

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A true end-to-end solution

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The store of the future... in the present

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Precise execution at scale

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Award-winning brand activations

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Optimal store design, production and rollout

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Interior branding and rollout expertise for retail banking

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Wayfinding, donor recognition and brand solutions

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Infusing your brand into headquarters and store support centers

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Get the latest  insights from experts in the retail, banking, health care and corporate spaces as well as resources to guide you and your team's success, Miller Zell updates, news and more!

Your partner in delivering your unique brand promise

Expertise, passion and commitment to every client and project.

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We're serious about environmental solutions

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Supporting our team, enriching our community

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An environmental stamp of approval

What we do > Experiential Design

Attract and retain your ideal audience.

Bring your brand's presence to life with our experiential design services.
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Our capabilities

The building blocks of impactful experiential design.

Miller-Zell-Icon-Services__researchandstrategy_colorResearch and strategy

Understanding your customer behavior and applying those insights to your in-store experience.

Miller-Zell-Icon-Services__brandactivation_colorBrand activation

Engaging brand advocates and reaching new audiences outside of your brick-&-mortar brand spaces.

Miller-Zell-Icon-Services__digitalsignagecontent_colorDigital signage content 

Creating and managing dynamic visual content for digital screens that inform and engage.

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design (EGD) 

Applying creative design to 2D and 3D visual elements to bring your spaces to life. 

Miller-Zell-Icon-Services__digitalbranding_colorDigital branding 

Seamlessly incorporating tech as part of your omnichannel strategy. 

Miller-Zell-Icon-Services__environmentalbranding_colorEnvironmental branding 

Designing physical spaces to reflect your brand's identity and values.

THE PROOF

Watch Citizens be celebrated on a global stage with a brand activation that attracted over 40% of total event attendees.

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Unified marketing as a strategy – creativity and technology as solutions.

Here, your customers' unified journey isn’t an afterthought. From the first walkthrough, designers work with digital experts, using site surveys and customer insights, to infuse your brand. The results are engaging experiences and thoughtful places for digital integration.

Here are the top FAQs surrounding experiential design.

 experiential design

What is the goal of experiential design?

Winning awards is nice (and we do that), but the physical expression of your brand is always the end game. We consider it a win when the final store environment matches and enhances all customer touchpoints from the app to the paid media and even the stories they hear from friends.

What role does technology play in experiential design?

We believe that digital solutions – be it through custom LED walls, digital price tag systems, AR/VR, app development, digital content strategy, production & management, QR code programs and digital signage – are organic parts of the retail environment.

These technologies are not just added components. They are seamlessly integrated to enrich and elevate the customer and associate experience, ensuring satisfaction and a lasting positive impression of the brand. This vision goes beyond merely adopting new technologies. It involves a holistic rethinking of how every element in a store can engage and inform.

What is the ideal creative team?

Individualized needs dictate the experts and skillsets needed for each project. But the one thing they all have in common is the need for a strategic approach that understands your brand and your goals at the deepest level.

At Miller Zell, we start with this foundation and bring in the right players from our team of environment designers, graphic artists, digital managers, industrial designers, animators and production artists. Together, they bring your brand to life.

Exceptional strategies,  award-winning results.

ADDITIONAL SERVICES

Beyond experiential design solutions.

Miller-Zell-Icon-Services__structuralbranding_colorStructural branding

Miller-Zell-Icon-Services__wayfinding_colorWayfinding signage

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Miller-Zell-Icon-Services__inventorymanagement_colorInventory management

Miller-Zell-Icon-Services__hive_colorHIVE™ | a retail logistics platform

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