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What we do > PROGRAM MANAGEMENT AND SUPPORT

Not just one project, your full program.

A transparent, client-centered process of making sure each location gets exactly what it needs for its individualized refresh.
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Our capabilities

The talent and tools for successful program management.

Miller-Zell-Icon-Services__campaignmanagement_colorCampaign management

Executing seasonal or promotional strategies for your branded environment.

Miller-Zell-Icon-Services__inventorymanagement_colorInventory management

Coordinating the levels, orders and storage of interior branded elements like signage.

Miller-Zell-Icon-Services__printmanagement_colorPrint management 

Managing print/production, quality and distribution for all of your in-store elements.

Miller-Zell-Icon-Services__projectmanagement_colorProject management

Ensuring your success by managing the details and logistics from ideation to installation. 

Miller-Zell-Icon-Services__hive_colorHIVE™

Providing transparency and self-service with our proprietary SaaS retail logistics platform.

THE PROOF

How we managed custom catalogs for NAPA through HIVE™ for all their ongoing store needs.

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Dive into our comprehensive FAQs on program management.

How do you successfully manage long-term and multi-faceted programs?

At Miller Zell, we lead with a dedicated program management team. Led by a project manager – a single point of contact – your program benefits from a professional who deeply understands you, your goals, deadlines and budgets.

This pro is your ambassador within Miller Zell, committed to rallying the internal teams across all departments to drive your program forward. From creative design to custom kit-packing and shipping (and everything in between), your project manager is responsible for sweating the small stuff so you can sleep at night.

How do you manage custom campaigns?

Campaigns are complex and our process is equally detailed. It starts with HIVE™ which includes robust attribute capabilities to track specifics around each of your locations. If your campaigns are dependent on specific store structures, variable hours of operations or even multi-lingual specifications, we can build a program design to handle it.

That means we produce and ship according to every location’s needs so if one store needs 4 posters with frames but another needs 5 with brackets, they get exactly what they need.

Additional features like creative tracking and your project manager in charge mean your campaign has the right message in the right place across the nation.

What are your in-house print production capabilities?

We have graphic centers at our Atlanta headquarters and in our Bentonville, AR location that provide a full range of wide-format print capabilities. With an equipment list too long to post here (ask and we’ll send it), we can print on nearly any substrate to provide wall coverings, window vinyl, banners, fabric and more to make your interior brand vision a reality.

In addition to print, we have the routers and finishing equipment for dimensional letters and intricate die cuts for truly elevated elements that make your store or bank pop.

Exceptional strategies,  award-winning results.

ADDITIONAL SERVICES

A suite of our services.

Miller-Zell-Icon-Services__researchandstrategy_colorResearch and strategy

Miller-Zell-Icon-Services__experientialgraphicdesign_colorExperiential graphic design

Miller-Zell-Icon-Services__digitalsignagecontent_colorDigital signgage content

Miller-Zell-Icon-Services__brandactivation_colorBrand activation

Miller-Zell-Icon-Services__structuralbranding_colorStructural branding

Miller-Zell-Icon-Services__wayfinding_colorWayfinding

Miller-Zell-Icon-Services__visualmerchandising_colorVisual merchandising

Miller-Zell-Icon-Services__designdevelopment_colorDesign development

Miller-Zell-Icon-Services__valueengineering_colorValue engineering

PrototypingMiller-Zell-Icon-Services__prototypes_color

Miller-Zell-Icon-Services__customretailfixtures_colorCustom retail fixtures

Miller-Zell-Icon-Services__installation_colorRetail installation

Miller-Zell-Icon-Services__warehousing_colorWarehousing

LogisticsMiller-Zell-Icon-Services__logistics_color

Miller-Zell-Icon-Services__brandrollout_colorBrand rollout